Thank you for shopping at RA’OLIVA SMC (PVT) LTD, available at www.raoliva.com. We are committed to providing you with high-quality olive oil products, lip balms, face oils, hair oils, and handmade soaps. Please read our Refund & Return Policy carefully.

1. No Return Policy

We regret to inform you that we do not accept returns for any products purchased through our website. Due to hygiene and quality assurance reasons, we are unable to accept returns once a product has been delivered.

2. No Refund Policy

We also do not offer refunds for products that have been purchased from our website. All sales are final.

3. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. We will work diligently to address the issue and ensure your satisfaction. Depending on the circumstances, we may offer a replacement or other appropriate resolution.

4. Contact Us

If you have any questions or concerns about our Refund & Return Policy, please feel free to contact us:

Email: info@raoliva.com

Phone No: +92 345 5309793

Our customer support team is available to assist you with any inquiries or issues you may have.

5. Modifications

RA’OLIVA SMC (PVT) LTD reserves the right to modify or update this Refund & Return Policy at any time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any updates.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy. If you do not agree with any part of this policy, please refrain from making a purchase on www.raoliva.com